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Parts:

  • Printer

  • Roll Holder w/ 1 Stationary End Cap (already placed in printer)

  • Stand

  • Stand Hardware

 

Printer Components Box:

  • Poster Artist Lite (Can be discarded - Full Version Provided)

  • Removable Left End Cap 

  • End Cap Adapters

  • Print Head

  • Power Cord

  • Inks

1. Unpacking your eColor+ NEON 24in

2. Building the Stand

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Assembling the Stand:

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1. Check that locks on a total of 4 casters on both stand leg L and stand leg R are engaged.

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2.  Place stand leg L and stand leg R so that the rods (A) are facing up and towards you.

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3.  Stand up stand leg L, and then move to the rear side of the stand leg L. Attach the hooks (A) on the side of the stand stay with the engraved L to the holes (B) on stand leg L.

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4. Use the Allen wrench to secure a total of 4 locations on the stand stay front and rear with the M4 hex screws (black).

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5. Secure the stand stay R side to stand leg R using the same procedure as Step 3 and Step 4.

Attaching the Basket: 

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1. Spread out the basket cloth.

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2. Insert the cap of the rod attached to the basket cloth into the rod of the stand. 

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3. Move to the rear side of the stand. Attach the hook slits (A) on the basket cloth to the hooks (B) on the stand stay. SD-33 has 4 hooks and SD-24 has 3 hooks.

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3. Unpacking Additional Components
(Shipped via UPS)

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Components if you purchased our Design Station Laptop: 

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  • Paper Roll(s) (Separate Box)

  • Scanner / Cord

  • Case with Poster Artist Disks (Label inside with license key) 

  • Laptop / Charger

  • USB Extender

  • USB Cord

  • Red Information Folder with Printer Labels

Components if you did not purchase our Design Station Laptop: 

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  • Paper Roll(s) (Separate Box)

  • Scanner / Cord

  • Case with Poster Artist Disks (Label inside with license key) 

  • USB Cord

  • Red Information Folder with Printer Labels

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On the Printer:

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  • There are indentations under the printer on each side so it can be lifted by 2 people and placed onto the stand. 

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  • After placing the printer on the stand, remove all tape (including the tape holding in the paper roller from the back of the printer) and put on all of the labels.​

 

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  • Plug in the power cord and turn on your eColor Poster printer as soon as possible.​

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  • Choose English and Time Zone. 

Inks:

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1. Unwrap the ink cartridges and put them into the designated slots (place the cartridge in the slot with the shorter side facing you and  when you close the blue lever it will push the ink into place).

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2. Hit okay when it tells you that the inks are being loaded.

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*At this point in time the printer will prompt you through the rest of the steps.

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Printhead:

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1. Open the top cover of the printer, you will see the print head carriage on the left hand side on the inside. This part is very delicate. Carefully open one blue lever towards you and the other one away from you. 

 

2. Hold the printhead by the sides and remove the orange covers. Do not touch the sides that were covered by the orange pieces. Gently place the printhead in with the words facing you. Make sure it is seated all the way into the carriage. 

 

3. Close the lever that is away from you first and then the one that opened towards you.

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4. Close the top cover and the printer will automatically complete the printhead installation process

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* During the printhead installation, a paper will print out with specs about the printer. Please keep this for your online training and let the trainer know the printhead install date on the sheet on that day.

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Paper:

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1. Install the paper. Place the roll of paper on the metal bar so that when it is loaded it goes over the roll  and into the printer and is flush with the right side end cap. Make sure the end cap is securely fastened on to the left end of the roll and lock the blue tab.

 

2. Place the roller into the printer.

 

3. It will ask the type of paper so choose Canon Matte Coated Paper 170gsm under the Coated Category on the list. 

 

4. Make sure you select ROLL PAPER when it asks. 

 

5. Now the printer will configure the print head and ink. This will take about 10 minutes. 

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*The Maintenance Cartridge is already in the printer.

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*The printer must be plugged in and powered on at ALL TIMES.

This allows it to run necessary maintenance cycles.

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4. Preparing the Printer

5. Preparing your Computer

Skip this step if you purchased our Design Station Laptop.

Place the labels on your printer as shown in the diagram.

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Downloading the Printer Driver on the Designated Laptop:  
 

1. Make sure the printer is plugged into the laptop with the USB cord.

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2. Click here to automatically start the printer driver download.

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3. Go to your Downloads folder and double click the printer driver file to open it.

*You may need an Administrator Password to move forward from here!

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4. When downloading the Printer Driver, you will choose the GP200 option and USB connection.

Installing the Poster Artist Design Software:  

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*The Poster Artist Software is not compatible with MACs. You can access the online version at posterartist.canon This will be covered in the training as well.

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1. To download Poster Artist (Poster Designing Software) on the computer that you will be using with the printer, click here. 

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2. Follow the prompts to complete the installation. You will need to use the license number that is inside the Poster Artist Disk Case on the small white label. 

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*To Download Poster Artist Lite (using a second computer) or Direct Print Plus (PDF Printing Software), visit the Downloads Section of our Resource Center.

Installing the Poster Artist Templates:  

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The Poster Artist Templates will be shared as a Google Drive File. You can download

these after you download Poster Artist and have everything else set up. 

* Make sure Zoom is installed on the device that you will be using for the online training.

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https://zoom.us/download

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1. Unbox the scanner and plug into the laptop. (Make sure it is unlocked by checking the switch on the bottom of the scanner).

 

2. Click here to automatically download the scanner driver.

6. Setting up the Scanner

Use the button below to choose your training date and time.
A zoom link will  be sent to you afterwards.

7. Schedule Online Training

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